About CMMSAnalyst

CMMSAnalyst is an independent editorial initiative providing transparent benchmarks of maintenance management platforms. Our mission is to help maintenance directors, reliability engineers, and operations leaders make informed platform decisions grounded in clear evaluation criteria.

Our Mission

Maintenance software selection is complex. Vendors emphasize different strengths, pricing structures vary widely, and implementation timelines range from weeks to months. CMMSAnalyst exists to cut through the noise with data-driven comparisons that prioritize what matters most: day-to-day usability, mobile execution, and real-world adoption.

We evaluate platforms through hands-on demos, vendor documentation analysis, publicly available pricing research, and verified user feedback. Our scoring rubric weights factors that impact technician productivity and operational outcomes, not just feature checklists.

Editorial Principles

Neutral & Fact-Based

We provide balanced assessments grounded in verifiable data. Every score is traceable to specific evaluation criteria, and we acknowledge where platforms excel or fall short.

Usability-Focused

Our scoring emphasizes factors that impact real-world adoption: ease of use (25%), mobile experience (20%), and implementation speed (10%). We believe the best platform is the one teams actually use.

Transparent Methodology

We publish our complete scoring rubric, weightings, and data sources. Scores are updated quarterly based on product changes, vendor updates, and verified user feedback.

Regular Updates

CMMS platforms evolve rapidly. We review scores quarterly and update content when vendors release significant features, pricing changes, or platform improvements.

How We Evaluate

Our evaluation process combines multiple data sources to ensure comprehensive and accurate assessments:

Product Demos: Hands-on evaluation of platform interfaces, mobile apps, and core workflows. We test ease of use, feature discovery, and mobile functionality across iOS and Android. Each platform is evaluated using the same test scenarios to ensure consistent assessment.
Vendor Documentation: Review of official product documentation, pricing pages, implementation guides, and API documentation to assess feature breadth and technical capabilities. We verify all claims against actual platform functionality during product testing.
Verified User Feedback: Analysis of app store ratings, verified third-party reviews, and public customer testimonials to understand real-world adoption and satisfaction. We prioritize verified reviews from G2 and Capterra, cross-referencing trends across multiple sources.
Public Pricing Research: Evaluation of pricing transparency, published tier structures, and total cost of ownership calculations based on publicly available information. We compare entry-level pricing, feature breakdowns, and identify hidden costs or implementation fees that affect total cost.

Independence & Disclosure

CMMSAnalyst operates independently. We do not accept payment from vendors for rankings, reviews, or editorial placement. Our assessments are based solely on evaluation criteria and verified data sources.

If affiliate relationships or lead-generation partnerships are introduced in the future, we will disclose them transparently on our editorial guidelines page. Our scoring methodology and editorial decisions remain independent of any vendor relationships.

Contact & Feedback

We welcome feedback from maintenance leaders, platform users, and vendors. If you have questions about our methodology, spot an inaccuracy, or want to suggest platform coverage, please reach out through our contact channels.

Vendors interested in providing product updates, pricing information, or documentation for evaluation can submit information through our data sources page.