Data Sources

Last reviewed November 11, 2025

Data Sources

We combine first-hand product testing with reputable third-party datasets. Each vendor review incorporates multiple data sources to ensure comprehensive and accurate assessments.

Product research

  • Public vendor documentation and pricing pages
  • Product demos and sandbox environments
  • Support knowledge bases and implementation guides

Third-party reviews

  • G2 crowd ratings and maintenance-specific review excerpts
  • Capterra and GetApp CMMS category scores
  • Apple App Store and Google Play store mobile app ratings

Industry references

  • Maintenance and reliability industry reports
  • CMMS buyer guides published by neutral analysts
  • Open-source data on uptime, security certifications, and SLA disclosures

How We Use Data Sources

Product Demos: Hands-on evaluation allows us to test ease of use, mobile functionality, feature discovery, and overall user experience. We use free trials, sandbox environments, and vendor-provided demo accounts to assess platforms consistently.

Vendor Documentation: Official documentation helps us verify feature capabilities, understand implementation requirements, assess API depth, and review pricing structures. We prioritize publicly available information to ensure transparency.

Third-Party Reviews: Verified user reviews on G2, Capterra, and app stores provide real-world adoption insights. We analyze ratings, review sentiment, and specific feedback to understand common pain points and strengths reported by actual users.

Industry References: Maintenance industry reports, analyst research, and buyer guides provide context on market trends, common use cases, and industry best practices. This helps us frame comparisons appropriately.

Submitting Information

Vendors, maintenance leaders, or users can submit product updates, pricing information, case studies, or additional data sources through our contact channels. We review all submissions and incorporate verified information into our quarterly updates. Please ensure any submissions are publicly verifiable or include sufficient context for independent validation.

What we accept

  • Product updates, new features, and platform improvements
  • Pricing changes or tier structure updates
  • Implementation timeline data and customer case studies
  • Security certifications and compliance updates
  • Verified user feedback and adoption metrics

All submissions are reviewed against our editorial guidelines and verified through independent research before being incorporated into vendor scores or content updates.